Dear computer user:

I have over 20 years of experience both building and managing It systems for both small and large businesses, institutions, non-profits and associations in the U.S and overseas.   During those years, I’ve spent a lot of time helping friends and family with their home computer problems. I have always been amazed at the challenges that people face in managing their computers. Computer slowness, crashes, Internet connection problems, viruses, printers not working and security patches not applied can really hinder your ability to do simple, yet necessary tasks such as replying to emails,  printing out forms and documents and even just looking for information on the web.  Unfortunately, most of services that are currently out there do not provide the kind of help that most people need to resolve their day to day it problems. In fact, if you’ve ever reformatted your hard drive – and lost all of your information – because a help desk person told you it was your only option, they were probably just taking the easy way out.  We could have saved you the hassle.

As I walked my father in law through an online purchase this past year, I really understood how IT challenges can really stop someone from accomplishing something important to them.  I then decided that it was time to do something to help the millions of people out there who need just this kind of help and much more.  So, building on both my professional and personal experiences, I decided to start the Whitehorse Computer Club. The concept is really quite simple; for a monthly fee, we’ll safely and securely help you manage all of your IT needs  - and yes, this includes helping you with your blackberry, iPhone, iPad and TiVo.

For a low monthly subscription, you can get:

• 24 x 7 remote support — someone to talk to that will walk you through your question or problem for your computer, phones and other devices.
• Monthly remote system tune-up.
• Anti-virus and anti-malware installed, properly configured and updated regularly.
• 10 GB of online backup for all of your important information including your files and pictures.
• Recovery and security software installed and properly configured.
• 100 % guarantee for complete privacy.
• And, at no additional charge, if you would like, we will add safe surfing for kids– a software that will filter out websites and images that you just don’t want your kids seeing.   I added this because my young child was innocently looking up animal pictures online last year and I was stunned at what turned up.

This offer makes financial sense – especially when you consider what other sites charge for their services that do not include the 24/7 support and certainly don’t offer assistance for phones and other devices.

See below for competitor pricing from a flyer I picked up at Staples©:

• Anti-Virus Software = $65 per year
• Anti-Malware Software = $25 per year
• Web safe Software = $60 per year
• Laptop recovery Software = $60 per year
• System Maintenance cleanup = $75 per clean up
• Two virus removals in a year = $250 per clean up
• Online Backup of 10GB = $300 per year
• Total = $1025 but anything else will cost extra.

Great support, best of breed applications and no geek speak is our standard. Give us the opportunity to prove it to you.

Sincerely,
Alan Edwards
President
Whitehorse Computer Club